For a year or so I’ve been using Microsoft’s Zune software – despite the fact that I don’t have a Zune – because of how cool the online community features are. It’s a memory hog, it does janky things with your library’s metadata, and not all of your plays are tracked as they’re supposed to be. I’ve always felt a little guilty, operating on the assumption that iTunes was far superior software.
I was wrong. iTunes sucks. Want to add some music to your library? Give iTunes a few months to move everything… and convert it to a proprietary format. Want to get art for the 90% of your CDs whose album art was not recognized? You’ll have to sign in to the iTunes store. Then you’ll have to go to the website to confirm your identity. Then you’ll have to log in on the website again. Then when you’ve updated your account info (which requires you to provide a credit card), you’ll have to log back in through iTunes.
Congratulations! For all your trouble, you’ve earned the right to sync your music to your iPod. If you want to copy said music onto a different machine… good luck. If you connect a different iPod it will be logged in to your iTunes account, and you may have to smash it with a rock to sign it out. Each time you connect an unregistered iPod, it will try to register itself to your account until you’ve told it not to four times. If you need to charge someone else’s iPod, you’ll have to sync it with your library — or all the iPod’s contents will be deleted. Really, Apple? It takes some seriously aggravating “features” to make me wish I were using a Microsoft program.