Ticketmaster Still Blows

Were you curious as to whether Ticketmaster is still an awful company? They are!

Tickets at Nationwide Arena are available exclusively through Ticketmaster. That should make it super easy to find tickets, and maybe even translate into reduced service charges for Nationwide events. It doesn’t.

For one, locating seats and figuring out what they’ll cost takes an elaborate hokey-pokey of clicking through calendars and lists. Is the game you’re interested in linked on the Jackets’ home page? I hope you didn’t expect that shiny red “Tickets” button to take you straight to a purchasing page for that game. No, it’s going to drop you on a screen listing all the games, with a separate link for each package deal. If you found a game next month on the Jackets’ site, you’ll have to find it again on Ticketmaster.com before you can search for tickets. If you want to compare prices for a package versus a block of individual seats, you’re going to click roughly 900 times.

And don’t forget! Ticketmaster’s website is so mind-bogglingly handy, they’re going to tack on a convenience charge – but only after you’ve completed the Seat Search Kabuki. Were you buying package seats because of their reasonable advertised price? Sorry, sucker!

When last I complained about the stupid fees Ticketmaster adds to the price of every ticket, it was $4 per ticket to order online. The “convenience” charge has since gone up 50% …in less than a year. Great way to keep people attending events during an economic slump! Charging nearly $200 for $150 worth of tickets is a perfect strategy for getting butts in seats.

The Jackets remain desperate for ticket sales, churning out new package deals – the “Ticket and Meal Deal,” “Guys Night Out,” various promotions around Christmas and New Year’s Eve – while the team stumbles and the organization tries to shake down the taxpayers. Would it make a huge difference if the cheapest tickets weren’t loaded up with a 24% convenience charge? Probably not… but it’d make me less annoyed, and it seems fair to guess I’m not the only one.

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